ZZF logo_cropped Supporting crisis-affected communities  and strengthening personal resilience


 339 million people - one out of every 23 people - needs humanitarian assistance and protection in 2023 - OCHA

The global number of disasters is expected to continue to increase in the coming years, exacerbating the suffering for communities who are trapped in the vicious cycle of disaster-response-recovery. This leaves affected communities unprepared and uncapable of learning from previous emergencies, further increasing crisis damage, vulnerability, and disruption. To break free from this cycle, we need to address crises with a preventive, multi-faceted approach. By mainstreaming prevention, invisible needs, such as mental health, and resilience into our responses, we can achieve long-term impact on communities, helping them to thrive better in face of future crises.

Prevention and preparedness saves lives. Crisis response should not only be about relief efforts and recovery but also preventing future disasters and reducing their impact. We must continue to adapt responses as the crises and needs evolve over time.  

Manon Parmentier

Head of Crisis Response, Advocacy and Communications

Our approach

We fund and support small and significant-scale crises, such as climate-related disasters, providing immediate relief efforts to vulnerable people and responding to their changing needs. Moreover, we wish to bring change to communities by also supporting neglected crises, creating greater impact where it is most needed.

It’s our firm belief that prevention is the best form of protection. Before a catastrophe occurs, we aim to help at-risk communities proactively anticipate emergencies to reduce the impact of a disaster.

We closely collaborate with a range of local and international organizations before, during and after a crisis. With their knowledge, expertise and resources, we can tailor our responses to the needs of the affected communities.

We focus on integrating Mental Health Psychosocial Support (MHPSS) whenever possible to address invisible needs, helping communities and individuals to build personal resilience.

A health worker is checking the upper arm circumference of a young child

We aim to elevate our crisis response strategies through:

  • An innovative, effective and multi-faceted crisis response model, focused on prevention and preparedness, and harnessing our expertise from our other areas of expertise;
  • Strong collaborations with trusted and like-minded organizations on the field, which enables a more efficient, process-oriented response.
  • Bespoke advocacy to change the system in the humanitarian landscape, pushing for increase preparedness, mental health and PSS support to become mainstream practices.
Rescuer search with help of rescue dog
Young man holding his grandfather's hand and walking in stream while it's raining heavily

Crises supported

Since we were founded in 1973, we have been supporting emergency responses worldwide through donations and matching fundraising. Here are a few examples:

2023 Climate-related disasters
  • Most significant one was the earthquakes in South-eastern Türkiye and North-western Syria for which we are also addressing mid- and long-term needs linked to our mental wellbeing and social equity pillars
  • Examples of disasters supported: Afghanistan earthquake in October, Hawaii wildfires in August, Canada fires in June, Malawi cyclone in March
2022: Ukraine focus
  • A multi approach response to assist those affected by the war in Ukraine to support immediate, mid and long-term needs
Group doing a field visit
2021: COVID-19 vaccines
  • 1,700,000 people received two doses of COVID-19 vaccines as part of our global campaign to support UNICEF’s efforts to ensure vaccine equity worldwide
2020: COVID-19 response
  • 2,400,000 people supported worldwide
  • Donations made to 220 charities in 35 countries