How we create lasting change in a rapidly transforming world
Stronger, broader engagement from Zurich and other stakeholders
In 2025, Zurich’s1 employees and leaders showed increased engagement, stepping forward to strengthen their communities in meaningful ways.
The Business Action and Advisory Council reconfirmed the CEO pledge, reinforcing a shared ambition to advance this work and chart a bold direction through 2035.
Community impact is becoming more embedded in culture and priorities, and is evident every day in our programs and in Zurich offices alike: this year has seen employees log record levels of volunteer hours, build stronger relationships that help partners extend their reach, and an increased activation of local grants to address community‑identified priorities.
Behind these figures are the countless moments when people showed up for one another, offered support in times of need, and helped create a sense of connection and hope in their communities. These human connections and practical help made everyday life a little easier and brighter for many.
To see this impact up close, we turn to the stories of colleagues helping their communities every day.
Zurich employees worldwide volunteered 239,300 hours 1,2 in 2025 - equivalent to more than 32,600 workdays.
- Zurich Insurance Group Ltd and its subsidiaries (Zurich). It also includes employees of the Farmers Group Inc. and Cover-More. Zurich Insurance Group has no ownership interest in the Farmers Exchanges. Farmers Group, Inc., a wholly owned subsidiary of the Zurich Insurance Group and certain of its subsidiaries provide certain non-claims services and ancillary services to the Farmers Exchanges as attorney-in-fact and receive fees for its services.
- Zurich Insurance Group and employees contribute through fundraising, volunteering and cash contributions whereas the Foundation carries out community investment activities.
Community engagement at Zurich shows up in lots of different ways: volunteering, supporting local organizations, mentoring, fundraising – but it always comes back to people caring enough to get involved. When colleagues connect with communities, the impact becomes very tangible. Over time, those relationships and experiences build trust and create change that last.
Zurich employees in action!
Outstanding Community Impact: Nicole Jagielski,
Zurich US
Nicole strengthens her community by leading major book drives, fundraising efforts, and free legal clinics that support children, veterans, migrants, and families across Chicago. Her work with Bernie's Book Bank helps put books into the hands of kids who need them most, while her volunteer hours in pro bono clinics give people fair access to legal support during difficult moments. She also inspires her colleagues to get involved, helping raise thousands of dollars and mobilizing teams to support literacy and justice initiatives that open doors for those who face barriers.
Start by helping one person the way you wish you could help everyone. It’s the small, everyday things you do that make the biggest difference and create consistent change.
Outstanding Volunteer: Rania Nasheeta,
Zurich Indonesia;
Rania’s commitment to community work began close to home, where she witnessed how unequal access to education and opportunity can shape a life. In Sukabumi, she leads sustainability projects that reduce waste, improve local waste systems and introduce solar energy—efforts that directly benefit families in nearby communities like Ciptagelar. Alongside this, as a former Director of Management Support of the ASEAN Youth Organization Chapter Indonesia, she has helped deliver data science education to more than 1,800 young people across Indonesia, planted 4,000 trees, and supported 200 children and parents through practical, lasting initiatives.
Perseverance and purpose: Martin Malone, Zurich Isle of Man
Martin took on The Big Swim for one reason: to support children and families facing some of the hardest moments of their lives. Committing to a 24‑hour, 50‑kilometer endurance swim, he spent a year training, driven by a desire to give back to two Isle of Man charities close to his heart. Swimming through day and night, he covered more than 30 kilometers before a shoulder injury forced him to stop. The challenge raised £31,000, helping fund vital care and support services. Martin’s swim shows how determination can deliver lasting impact.
Lifetime Achievement Award: Christoph Lüdemann, Zurich Germany
Christoph has spent more than a decade giving his time to causes he believes in. Since 2013, he has been actively involved as co founder and board member of L’appel Deutschland e.V., helping communities in several African countries like Rwanda, Sierra Leone and Congo turn their own ideas into education, healthcare, and microcredit projects. A particular focus of his work has been improving children’s health and strengthening women’s empowerment as key levers for sustainable community development. Alongside more than 100 volunteers, his organization has helped deliver projects worth over €3 million and expanded access to healthcare for around 10,000 people. Christoph also contributed to founding Chancen International, opening doors to higher education for 5,000 young people across Africa. The Lifetime Achievement Award honors years of dedication and turning belief into action with patience, commitment, and care. Read more on our amazing 2025 Community Hero Award Winners
Read more on our amazing 2025 Community Hero Award Winners